Patient Care Navigator - Clayton Brook Surgery

To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Surgery and portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients. To carry out a wide range of administrative tasks, for example patient referrals, prescriptions, letters, filing, etc.