Vacancy Description
Job summary
Dill Hall Surgery are looking to recruit an enthusiastic, dynamic and innovative Practice Manager to join our friendly team. The ideal candidate will be organised, flexible and resourceful, have a friendly and approachable manner and able to work under pressure. They will provide leadership and management for the practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment. Implement robust systems to meet current and future regulatory requirements. Understand the dynamics and efficiencies required to make a small business successful.
Main duties of the job
The Practice Manager will have the overall responsibility for the smooth and efficient running of the practice and maintaining a happy and committed team. The role is responsible for all aspects of the practice's operations, including the practice's compliance with a variety of key regulatory and legal frameworks. This includes the GMS contract, CQC, Health & Safety, GDPR and meeting HR regulations. About us Dill Hall Surgery is a single handed GP practice with 2750 patients, we are a small friendly team looking for a manager to provide direction and focus to the practice to optimise efficiency and financial performance.
Job description / Job responsibilities
To manage and coordinate all aspects of practice functionality, motivating and managing staff, optimising efficiency and financial performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. Through innovative ways of working, lead the team in promoting ED&I, SHEF, Quality & CI, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and ensure the practice complies with CQC regulations. The following are the core responsibilities of the practice manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.
The practice manager is responsible for: a. Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities b. Functional management of all clinical and administrative staff c. Direct line management of all Administrative staff d. Managing the recruitment process for the practice e. Establishing, reviewing and regularly updating Job Descriptions and Person Specifications f. Managing contracts for services i.e. cleaning, gardening, window cleaning etc g. Leading change and continuous improvement initiatives h. Coordinating the reviewing and updating of all practice policies and procedures i. Coordinating and lead the compilation of practice reports and the practice development plan (PDP) j. Developing, implementing and embedding an efficient business resilience plan (BRP) k. Managing the financial elements of the practice, including budgets, petty cash, etc. in conjunction with the partners l. Ensuring the team reach QOF targets (supported by the nursing and administrative leads) m. Coordinating the practice diary, ensuring meetings are scheduled appropriately n. Liaising at external meetings as required o. Marketing the practice appropriately p. Managing the Patient Participation Group q. Managing all complaints effectively r. Ensuring compliance with legislation and deal with disciplinary issues accordingly s. The management of the premises, including health and safety aspects such as risk assessments and mandatory training t. Managing the practice IT system, delegating staff to act as administrators. u. Ensuring compliance with IT security and IG v. Coordinating of all projects within the practice w. Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively x. Maintaining the practice and NHS choices websites Secondary Responsibilities In addition to the primary responsibilities, the practice manager may be requested to: a. Deputise for the partners at internal and external meetings b. Act as the primary point of contact for NHS(E), CCG, community services, suppliers and other external stakeholders c. Partake in audit
Person Specification
Qualifications Essential • Good standard of education with excellent literacy and numeracy skills Desirable • Leadership and / or Management Qualification • AMSPAR Qualification Experience Essential • Experience of working with the general public • Experience of managing accounting procedures including budget and cash flow forecasting • Experience of working in a health care setting • Experience of managing large multidisciplinary teams • Experience of performance management, including appraisal writing, staff development and disciplinary procedures • Experience of successfully developing and implementing projects • Experience of workforce planning, forecasting and development • NHS / Primary Care General Practice experience Desirable • Relevant health and safety experience • Experience of chairing meetings, producing agendas and minutes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name - Dill Hall Surgery Address 6-8 Church Street Church Accrington Lancashire BB5 4LF