Patient Advisor - Bay Medical Group

We are currently looking for enthusiastic, customer focused Patient Advisors to join our friendly team working on reception and in our phone room. This is a vital role and requires strong customer service skills. Previous NHS experience is not necessary, but you should have a real interest in being part of team working to improve patient outcomes. This vacancy is to recruit a number of Patient Advisors. The weekly contracted hours for these roles are between 30 to 37.5 hours per. The working hours for these roles will be variable between 7.30am 8pm Monday Thursday and7.30am 6.30pm Fridays on a rota system. Shift patterns are provided two weeks in advance. We operate out of 5 sites across Morecambe and as a Patient Advisor whilst you will have one site identified as your main site, you may be asked to work in any of these. You will also be rota'd to work some of your shifts in the phone room at West End. We are keen to hear from you if you enjoy providing outstanding customer service, and have excellent communication and IT skills. We are looking for a flexible approach and good team work. We offer an excellent in depth training plan over a number of weeks. Interview date week commencing 2nd December 2024.