The LMC Training portfolio has been growing and developing since its inception in 2015. Our sessions are delivered by highly skilled and experienced trainers, who are specialists in their fields and we have consistently received excellent feedback. Our training was originally tailored for Practice Nurses and Managers but now extends to other practice staff, including administrators and receptionists.

For more information and to see what training we provide please see LMC Training and Events.

Or contact our Events & Administrative Officer: Rebecca.noblett@nwlmcs.org

6Oct LMC Training Events

Data Protection Webinar with DR Solicitors

@Online via Microsoft Teams We are delighted to be working with DR Solicitors to bring you the “Data Protection” webinar. Please find below details including time and date of this event: Title: Data Protection Webinar When: Thursday 6th October 2022 6:30pm – 7:30pm Where: Microsoft Teams
19Oct LMC Training Events

Managing Poor Employee Performance

@Online via Microsoft Teams Do you dread tackling your poor performers? Learn how to put the steps in placed to secure the performance of your team and to deal with any underperformance.
10Nov LMC Training Events

Conflict Management

@Online via Microsoft Teams The event will be split into three sections and is suitable for all clinical and non-clinical staff: The legal aspects of managing aggressive patients, understanding conflict and De-escalating conflict.
14Nov LMC Training Events

Complaints Training

@Online via Microsoft Teams Complaints are an inevitable part of working as a GP or Practice Manager. The training will include various guidance and advice to help you understand the regulatory requirements for handling complaints. Understanding why patients complain and how to investigate and respond effectively and efficiently. Raise awareness of what the LMC can offer to support practices through the complaints process.
15Nov LMC Training Events

Change Management

@Online via Microsoft Teams Come and explore the impact of change on employees, understand how to develop clear and focused strategies for the management of change and increase your awareness of contractual responsibilities and the legal framework of change management.
21Nov LMC Training Events

CQC Update

@Online via Microsoft Teams Online workshop involving discussions on the registration process, how to successfully prepare, the different types of inspections and any changes that have been made as a result of Covid.
8Dec LMC Training Events

Sickness Management

@Online via Microsoft Teams Sickness absence can be a drain on the organisation and its’ employees. It's important to understand employee sickness absence proactively within the law and good practice. Learn how to effectively manage employees who are unable to attend work for reasons of illness or injury.

No improvements in my opinion

My 1st time doing an online training, really impressed, was so easy to use, I felt really comfortable (after worrying about it beforehand)

Excellent and informative as always

Great session, Thank you. Direct, covered what needed covering. Option to discuss if necessary. Great handouts. Also, thank you for completing in a timely manner – covered what was needed in a timely manner and finished

I think Liz did extremely well as it’s very difficult to training via MS Teams it’s all new to everyone. She kept her audience well informed

As always very informative and on this occasion was very helpful

It is so much easier and accessible training this way, no travelling and less time taken so much time available to do useful courses like this, it was great & felt like you were in the same room

I have found them useful personally as they have been great just as a refresh and sometimes it’s that confidence that you doing something right. Having the facility to do them via MT is great due to the flexibility

Training & Events