The LMC Training portfolio has been growing and developing since its inception in 2015. Our sessions are delivered by highly skilled and experienced trainers, who are specialists in their fields and we have consistently received excellent feedback. Our training was originally tailored for Practice Nurses and Managers but now extends to other practice staff, including administrators and receptionists.

For more information and to see what training we provide please see LMC Training and Events.

Or contact our Events & Administrative Officer: Rebecca.noblett@nwlmcs.org

22Sep LMC Training Events

Recruitment & Selection

@Online via Microsoft Teams A refresher on how to recruit the best for your practice and avoid the common mistakes. Expect to come away with increased knowledge of the legal setting in which recruitment and selection takes place, to understand what good practice looks like. The webinar also explores the importance of retaining staff once you have recruited them.
26Sep LMC Training Events

Conflict Management

@Online via Microsoft Teams The event will be split into three sections and is suitable for all clinical and non-clinical staff: The legal aspects of managing aggressive patients, understanding conflict and De-escalating conflict.
29Sep LMC Training Events

Exploration of Mental Health

@Online via Microsoft Teams The 3 hour event will be an exploration of Mental Health and will raise awareness to staff. This will enable you to become alert on recognising the signs of suicide and self-harm in patients and colleagues and know where to signpost.
19Oct LMC Training Events

Managing Poor Employee Performance

@Online via Microsoft Teams Do you dread tackling your poor performers? Learn how to put the steps in placed to secure the performance of your team and to deal with any underperformance.
10Nov LMC Training Events

Conflict Management

@Online via Microsoft Teams The event will be split into three sections and is suitable for all clinical and non-clinical staff: The legal aspects of managing aggressive patients, understanding conflict and De-escalating conflict.
14Nov LMC Training Events

Complaints Training

@Online via Microsoft Teams Complaints are an inevitable part of working as a GP or Practice Manager. The training will include various guidance and advice to help you understand the regulatory requirements for handling complaints. Understanding why patients complain and how to investigate and respond effectively and efficiently. Raise awareness of what the LMC can offer to support practices through the complaints process.
15Nov LMC Training Events

Change Management

@Online via Microsoft Teams Come and explore the impact of change on employees, understand how to develop clear and focused strategies for the management of change and increase your awareness of contractual responsibilities and the legal framework of change management.
21Nov LMC Training Events

CQC Update

@Online via Microsoft Teams Online workshop involving discussions on the registration process, how to successfully prepare, the different types of inspections and any changes that have been made as a result of Covid.
8Dec LMC Training Events

Sickness Management

@Online via Microsoft Teams Sickness absence can be a drain on the organisation and its’ employees. It's important to understand employee sickness absence proactively within the law and good practice. Learn how to effectively manage employees who are unable to attend work for reasons of illness or injury.
Training & Events