Upcoming Events
6Oct
Data Protection Webinar with DR Solicitors
We are delighted to be working with DR Solicitors to bring you the “Data Protection” webinar. Please find below details including time and date of this event: Title: Data Protection Webinar When: Thursday 6th October 2022 6:30pm – 7:30pm Where: Microsoft Teams 19Oct
Managing Poor Employee Performance
Do you dread tackling your poor performers? Learn how to put the steps in placed to secure the performance of your team and to deal with any underperformance. 10Nov
Conflict Management
The event will be split into three sections and is suitable for all clinical and non-clinical staff: The legal aspects of managing aggressive patients, understanding conflict and De-escalating conflict. 14Nov
Complaints Training
Complaints are an inevitable part of working as a GP or Practice Manager. The training will include various guidance and advice to help you understand the regulatory requirements for handling complaints. Understanding why patients complain and how to investigate and respond effectively and efficiently. Raise awareness of what the LMC can offer to support practices through the complaints process. 15Nov
Change Management
Come and explore the impact of change on employees, understand how to develop clear and focused strategies for the management of change and increase your awareness of contractual responsibilities and the legal framework of change management. 21Nov
CQC Update
Online workshop involving discussions on the registration process, how to successfully prepare, the different types of inspections and any changes that have been made as a result of Covid. 8Dec