Online via Microsoft Teams

Upcoming Events

@Online via Microsoft Teams Introduction NHS Resolution’s Safety and Learning team in collaboration with the NW panel law firms, are hosting a virtual forum series on learning from claims to promote reflection and improve patient care. The purpose is to raise awareness of the support offered by NHS Resolution as your General Practice indemnifier along with the North West panel firms; Weightmans, Hempsons and Hill Dickinson. This will be of interest to both clinical and non-clinical staff involved in patient care across primary and urgent care . The format is interactive, with presentations followed by questions and panel discussion.

23May LMC Training Events

Handling Grievances at Work

@Online via Microsoft Teams Handling Grievances at Work.

10Jun LMC Training Events

Conflict Management

@Online via Microsoft Teams Conflict Management.

12Jun Non LMC Training Events

Helping General Practice Manage and Learn from Claims Part 2

@Online via Microsoft Teams Each session builds on the previous session (Don’t worry if you missed the first- there will be a recap). Following session 1, which was an introduction of claims management, we’ll now examine a claim using approaches used in mock inquests. The final session will review system wide risks involved in prescribing. You can register for each session here and are very welcome to send to primary care, integrated and urgent care colleagues working in the NW of England. Session 2 - Wednesday 15th May 1-2pm | Helping General Practice Manage and Learn from Claims Part 1 Register here Session 3 - Wednesday 12th June 1-2pm | Helping General Practice Manage and Learn from Claims Part 2 Register here Session 4 - Wednesday 3rd July 1-2pm | Pitfalls to Prescribing Better Care Register here

13Jun LMC Training Events

Pitfalls to Prescribing Better Care

@Online via Microsoft Teams Pitfalls to Prescribing Better Care

10Sep LMC Training Events

Recruitment and Selection

@Online via Microsoft Teams Recruitment and Selection.

14Oct LMC Training Events

Complaints

@Online via Microsoft Teams Complaints Training.

16Oct LMC Training Events

Managing Poor Employee Performance

@Online via Microsoft Teams Managing Poor Employee Performance.